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Council home owner services

Home ownership services is part of the council's specialist housing services division. We provide a variety of services to the leaseholders and freeholders of former Southwark Council properties, as well as some services to tenants. These services include, amongst others:

  • Constructing and billing service charges
  • Arranging payment options for service charges
  • Dealing with pre-assignment queries during a property's sale
  • Dealing with buildings insurance queries
  • Processing tenants' Right to Buy and Social Homebuy applications

Please note that repairs queries should be directed to the housing repairs service.

Important notice - Abbeyfield Road office closure

From Thursday 24 March, you will no longer be able to drop in to our Abbeyfield Road offices to get help with your Housing or Garage related queries.  Instead you will need to make an appointment directly with the service you need to talk to:

· For Right to Buy please call 0207 525 7850 to arrange an appointment or request any information

· For Garages please call 0207 525 5630

· For Leaseholder or Homeowner services and service charge account enquiries please contact the Collections Officer named on your invoice or call 0207 525 1400

· For Rent enquiries please email incomehousing@southwark.gov.uk to request an appointment

· For any other housing or council services please contact  0207 525 5000

If you need to submit documentation in relation to your Right to Buy claim you can continue to do so at the Abbeyfield Road office until further notice.

You can also access services online by visiting www.southwark.gov.uk and registering for a MySouthwark account. A range of services are available including online logging of repairs and viewing your rent or service charge accounts. You can also find your local Resident Service Officer or your Rent Officer using the web.

Important information for landlords

From 1 Feb 2016, anyone who rents out a private property in England, including those subletting or taking in lodgers, should make Right to Rent checks.

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Southwark Council
PO BOX 64529
London SE1P 5LX

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