How to register for MySouthwark

You'll need an email account to register for a MySouthwark account. If you don’t have an email address, there are a number of free email providers on the internet.

Once you have an email account, you're ready to register for MySouthwark.

Click the 'Log in' icon near the top right of any page then choose 'Create account' to take you to the registration page.

You'll then be guided through the simple 5 step process, which will take about 3 minutes to complete:

  1. Enter your contact details and choose a password
  2. Enter your postcode to find your address
  3. Tell us a bit about yourself, so we can start to personalise your account
  4. Choose whether to opt in for news and updates
  5. Authenticate your email address to activate your account

From your welcome page, you can take a tour of your account to see what's what and get you started.

You can update your account details at any time by going to 'Profile" then 'Settings'.

Register through Facebook or Twitter

You can also register using your Facebook or Twitter account. Simply select the Facebook or Twitter icon on registration page and follow the instructions.

You'll still need to authenticate an email to activate your account, but once registered you'll be able to log in using the Facebook or Twitter icon.

MySouthwark trouble shooting

Forgotten password

If you forget your password simply click 'Forgot your password?' on the MySouthwark login page. An email will be sent to your registed email address to re-set your password.

If you registered through Facebook or Twitter, you won't have a password to re-set. You'll need to log in through the appropriate icon.

Locked account

Your account will be locked if you have too many failed log in attempts. If your account is locked, we'll automatically send you an email with a link to unlock it.

Last updated: 27 September 2017