Communal breakdowns

This page is updated regularly with planned and unplanned outages on our estates.

Please note that the times quoted are indicative and actual return to service times and dates may vary.

If your issue is not listed here, find out how to report a repair.

Page last updated: 19 September 2018 11:33

Current outages listing
Block name Outage description Date reported Estimated return to service Status
Searson House 1-25 Loss of heating and hot water service 19/09/2018 TBC Contractors to attend and investigate.
Wentworth Crescent 17-36 Loss of hot water service 19/09/2018 TBC Contractors to attend and investigate
Langdale Close 20-28 Loss of hot water service 19/09/2018 TBC Contractors to attend and investigate
Clifton Way 58-74 Loss of hot water service 19/09/2018 TBC Contractors to attend and investigate
Arica House 1 - 88 Lift 5088 is out of service 19/09/2018 TBC Contractor to attend and investigate
Thames Court 16-33, 34-53
Wickway Court 1-118
Shannon Court 1-11
Loss of hot water service 18/09/2018 18/09/2018 Contractors to attend and investigate

Returned to service 18/09/18 please allow approximately 2 hours from 4pm for service to be fully operational.
Wade House 1-43 Loss of gas supply 18/09/2018 TBC Gas services have been isolated due to a leak on the supply
Friern Road 295-341 Loss of secondary water service 18/09/2018 18/09/2018 Contractors to attend and investigate

Returned to service 18/09/18
Blanch Close 1-12 Loss of hot water service 18/09/2018 18/09/2018 Contractors to attend and investigate.

Returned to service 18/09/18 please allow approximately 2 hours from 3pm for service to be fully operational.
Martin House 30-54 Lift 1151 out of service 18/09/2018 19/09/2018 Repairs required

Returned to service 19/09/2018
Wrayburn House 1-72 Planned shutdown of lift 5136 17/09/2018 02/10/2018 There will be an interruption to lift services from 8am on 01/10/18 for approximately 30 hours for essential repair work.
Folkestone House 1-8 Loss of heating and hot water service 17/09/2018 17/09/2018 Contractors to attend and investigate

Returned to service 17/09/18 please allow approximately 2 hours from 7pm for service to be fully operational.
Cuxton House 1-10 Loss of hot water service 17/09/2018 17/09/2018 Contractors to attend and investigate

Returned to service 17/09/18 please allow approximately 2 hours from 7pm for service to be fully operational.
Hood House 1-24 Loss of secondary water service 17/09/2018 17/09/2018 Contractors to attend and investigate

Returned to service 17/09/2018
Rock Grove Way 1-42 Lift 1070 out of service 17/09/2018 20/09/2018 Contractors to attend and investigate

Update 18/09/2018: Part required
New James Court 1-16 Loss of mains and secondary water supply 17/09/2018 17/09/2018 Thames water to attend and investigate the issue.

Thames Water reference number: 1016757181

Please contact Thames Water if you require any further information on: 0800 316 9800.

Returned to service 17/09/2018
Rye Hill Park 34-120 Loss of hot water service 15/09/2018 17/09/2018 Contractors to attend and investigate.

Returned to service 17/09/18 please allow approximately 2 hours from 2pm for service to be fully operational
Groombridge House 1-9 Loss of hot water service 15/09/2018 17/09/2018 Contractors to attend and investigate.

Returned to service 17/09/18 please allow approximately 2 hours from 7pm for service to be fully operational.
Ivy Church Lane 1-17 Loss of hot water service 15/09/2018 17/09/2018 Contractors to attend and investigate.

Returned to service 17/09/18 please allow approximately 2 hours from 7pm for service to be fully operational.
Thomson House 1 - 24 Lift 3104 is out of service 14/09/2018 17/09/2018 Parts Required

Returned to service 17/09/2018
North Peckham Estate Planned shutdown of heating and hot water service 13/09/2018 27/09/2018 There will be an interruption to heating and hot water service from 00:01 am on 27/09/2018 for approximately 24 hours for essential maintenance works.
Cossall Walk SHU 1-32 Urgent shutdown of heating and hot water service 13/09/2018 19/09/2018 There will be an interruption to heating and hot water service from 8 am on 19/09/2018 for approximately 9 hours for urgent maintenance works.
Lettsom Estate Planned shutdown of heating and hot water services 13/09/2018 27/09/2018 There will be an interruption to your heating and hot water services from 8am on 27/09/18 for approximately 8 hours for essential maintenance works
Russell Court 1-44 Planned shutdown of heating service 12/09/2018 26/09/2018 There will be an interruption to heating services from 9am on 26/09/2018 for approximately 5 hours for essential maintenance works.
Wrayburn House 1-72 Planned shutdown of lift 5135 12/09/2018 27/09/2018 There will be an interruption to lift services from 8am on 26/09/18 for approximately 30 hours for essential repair work.
Manaton Close 1-122 Urgent shutdown of mains water service 11/09/2018 17/09/2018 There will be an interruption to your mains water supply affecting drinking water on the 17/09/18 from 9am for approximately 4 hours for urgent maintenance works.
Perth Court 58-69 Planned shutdown of lift 2018 10/09/2018 02/11/2018 There will be an interruption to lift services from 8am on 24/09/18 until 02/11/18 for essential refurbishment work.
Consort TRA Hall and Nursery Planned shutdown of hot water service 10/09/2018 24/09/2018 There will be an interruption to your hot water services from 8am on 24/09/18 for approximately 10 hours for essential maintenance works
Flats 1-12, 25-27 Peckham Rye Planned electrical shutdown 10/09/2018 24/09/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 8am on 24/09/18 for approximately 9 hours for essential maintenance works
Taplow 1-215
Northchurch 1-76
Taplow Health Centre.
Urgent shutdown of hot water service 10/09/2018 18/09/2018 There will be an interruption to hot water services from 9am on 18/09/18 for approximately 7 hours for urgent maintenance works.
Please note that there will be no running water from the hot water taps during the shutdown period.
Please ensure that the hot water taps are left in the off position during the shutdown to prevent flooding when the service is restored.

Update 18/09/18: Due to unforeseen circumstances todays shutdown has been cancelled and will be rescheduled for a later date. Apologies for any inconvenience this may have caused.
Olney Road 225-263 Planned shutdown of lift 4121 05/09/2018 19/09/2018 There will be an interruption to lift services from 9am on 19/09/18 for approximately 6 hours for essential repair work.
Wicksteed House 31-60 Planned shutdown of secondary water service 05/09/2018 19/09/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 19/09/2018 for approximately 4 hours for essential maintenance works
Molesworth House 1-58 Planned shutdown of lifts 4115 & 4116 05/09/2018 19/09/2018 There will be an interruption to lift services from 8am on 19/09/18 for approximately 5 hours for essential repair work.
Damory House 1-35
Thaxted Court 1-24
Planned shutdown of heating and hot water services 05/09/2018 19/09/2018 There will be an interruption to your heating and hot water services from 8am on 19/09/18 for approximately 8 hours for essential maintenance works

Update 14/09/18: Please be advised this shutdown has now been cancelled as works are no longer required, apologies for any inconvenience caused.
Friern Road 295-341 Planned shutdown of mains water service 04/09/2018 18/09/2018 There will an interruption to your mains water supply affecting the drinking water from 9am on the 18/09/18 for approximately 4 hours for essential maintenance works
Hood House 1-24 Planned shutdown of mains water service 03/09/2018 17/09/2018 There will an interruption to your mains water supply affecting the drinking water from 9am on the 17/09/18 for approximately 4 hours for essential maintenance works.
Pennack Road 1-133
Willowbrook Road 1-3
Planned shutdown of heating and hot water services 03/09/2018 17/09/2018 There will be an interruption to your heating and hot water services from 9am on 17/09/18 for approximately 6 hours for essential maintenance works
Povey House 1-39 Planned shutdown of secondary water service 03/09/2018 17/09/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 17/09/2018 for approximately 4 hours for essential maintenance works
Mahoghany Close 1-26
Teak Close 1-36
Redwood Close 1-26
Planned shutdown of hot water service 03/09/2018 17/09/2018 There will be an interruption to your hot water services from 8am on 17/09/18 for approximately 9 hours for essential maintenance works
Abinger House 9-16 Planned shutdown of lift 1157 23/07/2018 12/10/2018 There will be an interruption to lift services from 8am on 06/08/18 until 12/10/18 for essential refurbishment work.
107 Chandler Way 1-9 Lift 6045 out of service 28/07/2017 TBC Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed lift 6045 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months

Update 30/07/2018: We continue to find a solution to the structural problem within the lift shaft and are planning works to resolve. The process is on going and will advise on progress. At this time we unfortunately can not advise of a start date for these works

Update 07/09/2018: Load bearing calculations are being sought for major works to take place
Calypso Crescent Lift 6043 out of service 19/07/2017 TBC Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed, lift 6043 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months

Update 30/07/2018: We continue to find a solution to the structural problem within the lift shaft and are planning works to resolve. The process is on going and will advise on progress. At this time we unfortunately can not advise of a start date for these works

Update 07/09/2018: Load bearing calculations are being sought for major works to take place

Page last updated: 19 September 2018 11:33