Communal breakdowns

This page is updated regularly with planned and unplanned outages on our estates.

Please note that the times quoted are indicative and actual return to service times and dates may vary.

If your issue is not listed here, find out how to report a repair.

Page last updated: 21 September 2018 21:06

Current outages listing
Block name Outage description Date reported Estimated return to service Status
Acorn Estate Planned shutdown of heating and hot water service 21/09/2018 06/10/2018 There will be an interruption to heating and hot water service from 8am on 06/10/2018 for approximately 4 hours for essential maintenance works.
Olney Road 162-202, 225-263, 185-223, 145-183 Urgent shutdown of mains water supply 21/09/2018 26/09/2018 There will an interruption to your mains water supply affecting the drinking water from 9am on the 26/09/18 for approximately 4 hours for urgent maintenance works
Rock Grove Way 42-60 Loss of hot water service 21/09/2018 21/09/2018 Contractors to attend and investigate

Returned to service 21/09/18
Buckters Rents 29-51 Loss of hot water service 21/09/2018 21/09/2018 Contractors to attend and investigate

Return to service 21/09/18 please allow approximately 2 hours from 9:00pm for service to be fully operational.
Cornish House 1-68 Loss of heating services 21/09/2018 21/09/2018 Contractors to attend and investigate.

Returned to service 21/09/18. Please allow approximately 2 hours from 18:00 for service to be fully operational.
Searson House 1-25 Loss of hot water service 21/09/2018 21/09/2018 Contractors to attend and investigate.

Returned to service 21/09/18. Please allow approximately 2 hours from 18:30 for service to be fully operational.
Marlborough Close 1-77(O), 2-78(E). Loss of hot water services 20/09/2018 20/09/2018 Contractors to attend and investigate

Returned to service 20/09/18 please allow approximately 2 hours from 12pm for service to be fully operational.
Canterbury Place 33-75 Loss of hot water service 20/09/2018 20/09/2018 Contractors to attend and investigate

Returned to service 20/09/18 please allow approximately 2 hours from 12pm for service to be fully operational
Morton House 1 -39 Planned Shutdown at Morton House Lifts 4117 & 4118 20/09/2018 04/10/2018 There will be an interruption to the service of lifts 4117 & 4118 Morton House from 9am on 04/10/18 for approx. 8 hours for essential repair work.
Lucy Ashe House 1-20 Loss of hot water service 20/09/2018 20/09/2018 Contractors to attend and investigate

Returned to service 20/09/18 please allow approximately 2 hours from 2pm for service to be fully operational
Hastings Close 1-58 Loss of hot water service 20/09/2018 20/09/2018 Contractors to attend and investigate

Returned to service 20/09/18 please allow approximately 2 hours from 2pm for service to be fully operational
Pelier Street 1-19 Loss of hot water service 20/09/2018 20/09/2018 Contractors to attend and investigate

Returned to service 20/09/18 please allow approximately 2 hours from 2pm for service to be fully operational
Elmington Estate Loss of Power 20/09/2018 TBC Contractors to attend and investigate

Resolved 20/09/2018
Milton House 1-31 Lifts 6140, 6141, 6142 & 6143 out of service 20/09/2018 20/09/2018 Contractors to attend and investigate

Returned to service 20/09/2018
Landor House 1 - 43 Lift 6136 is out of service 20/09/2018 20/09/2018 Repairs required

Returned to service 20/09/2018
Addy House 1-96 Lifts 5143 & 5144 out of service 20/09/2018 20/09/2018 Contractors to attend and investigate

Returned to service 20/09/2018
Clifton Way 58-74 Loss of hot water service 19/09/2018 19/09/2018 Contractors to attend and investigate

Returned to service 19/09/18 please allow approximately 2 hours from 4pm for service to be fully operational
Langdale Close 20-28 Loss of hot water service 19/09/2018 19/09/2018 Contractors to attend and investigate

Returned to service 19/09/18 please allow approximately 2 hours from 12pm for service to be fully operational.
Wentworth Crescent 17-36 Loss of hot water service 19/09/2018 19/09/2018 Contractors to attend and investigate

Returned to service 19/09/18 please allow approximately 2 hours from 2pm for service to be fully operational
Searson House 1-25 Loss of heating and hot water service 19/09/2018 19/09/2018 Contractors to attend and investigate.

Returned to service 19/09/18 please allow approximately 2 hours from 2pm for service to be fully operational
Wrayburn House 222-269 Planned shutdown of lifts 5135 & 5136 19/09/2018 03/10/2018 There will be an interruption to lift services from 9am on 03/10/18 for approximately 8 hours for essential repair work.
Loder Street 2-22 Loss of hot water service 19/09/2018 19/09/2018 Contractors to attend and investigate

Returned to service 19/09/18 please allow approximately 2 hours from 4pm for service to be fully operational
St James's Road 41-59 Loss of hot water service 19/09/2018 20/09/2018 contractors to attend and investigate

Returned to service 20/09/18 please allow approximately 2 hours from 6am for service to be fully operational
Brandon Estate Loss of heating and hot water service 19/09/2018 19/09/2018 Contractors to attend and investigate.

Returned to service 19/09/18

Rockgrove Way 1 - 14 Lift 1070 is out of service 18/09/2018 20/09/2018 Repairs required

Returned to service 20/09/2018
Martin House 30-54 Lift 1151 out of service 18/09/2018 19/09/2018 Repairs required

Returned to service 19/09/2018
Wade House 1-43 Loss of gas supply 18/09/2018 20/09/2018 Gas services have been isolated due to a leak on the supply

Returned to service 20/09/18
Wrayburn House 1-72 Planned shutdown of lift 5136 17/09/2018 02/10/2018 There will be an interruption to lift services from 8am on 01/10/18 for approximately 30 hours for essential repair work.
North Peckham Estate Planned shutdown of heating and hot water service 13/09/2018 27/09/2018 There will be an interruption to heating and hot water service from 00:01 am on 27/09/2018 for approximately 24 hours for essential maintenance works.
Cossall Walk SHU 1-32 Urgent shutdown of heating and hot water service 13/09/2018 19/09/2018 There will be an interruption to heating and hot water service from 8 am on 19/09/2018 for approximately 9 hours for urgent maintenance works.
Lettsom Estate Planned shutdown of heating and hot water services 13/09/2018 27/09/2018 There will be an interruption to your heating and hot water services from 8am on 27/09/18 for approximately 8 hours for essential maintenance works
Russell Court 1-44 Planned shutdown of heating service 12/09/2018 26/09/2018 There will be an interruption to heating services from 9am on 26/09/2018 for approximately 5 hours for essential maintenance works.
Wrayburn House 1-72 Planned shutdown of lift 5135 12/09/2018 27/09/2018 There will be an interruption to lift services from 8am on 26/09/18 for approximately 30 hours for essential repair work.
Perth Court 58-69 Planned shutdown of lift 2018 10/09/2018 02/11/2018 There will be an interruption to lift services from 8am on 24/09/18 until 02/11/18 for essential refurbishment work.
Consort TRA Hall and Nursery Planned shutdown of hot water service 10/09/2018 24/09/2018 There will be an interruption to your hot water services from 8am on 24/09/18 for approximately 10 hours for essential maintenance works
Flats 1-12, 25-27 Peckham Rye Planned electrical shutdown 10/09/2018 24/09/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 8am on 24/09/18 for approximately 9 hours for essential maintenance works
Damory House 1-35
Thaxted Court 1-24
Planned shutdown of heating and hot water services 05/09/2018 19/09/2018 There will be an interruption to your heating and hot water services from 8am on 19/09/18 for approximately 8 hours for essential maintenance works

Update 14/09/18: Please be advised this shutdown has now been cancelled as works are no longer required, apologies for any inconvenience caused.
Wicksteed House 31-60 Planned shutdown of secondary water service 05/09/2018 27/09/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 19/09/2018 for approximately 4 hours for essential maintenance works

Update 19/09/2018: Today's shutdown did not go ahead as planned and has been rescheduled to take place from 9am on 27/09/2018 for approximately 4 hours. Apologies for any inconvenience caused.
Abinger House 9-16 Planned shutdown of lift 1157 23/07/2018 12/10/2018 There will be an interruption to lift services from 8am on 06/08/18 until 12/10/18 for essential refurbishment work.
107 Chandler Way 1-9 Lift 6045 out of service 28/07/2017 TBC Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed lift 6045 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months

Update 30/07/2018: We continue to find a solution to the structural problem within the lift shaft and are planning works to resolve. The process is on going and will advise on progress. At this time we unfortunately can not advise of a start date for these works

Update 07/09/2018: Load bearing calculations are being sought for major works to take place
Calypso Crescent Lift 6043 out of service 19/07/2017 TBC Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed, lift 6043 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months

Update 30/07/2018: We continue to find a solution to the structural problem within the lift shaft and are planning works to resolve. The process is on going and will advise on progress. At this time we unfortunately can not advise of a start date for these works

Update 07/09/2018: Load bearing calculations are being sought for major works to take place

Page last updated: 21 September 2018 21:06