Communal breakdowns

This page is updated regularly with planned and unplanned outages on our estates.

Please note that the times quoted are indicative and actual return to service times and dates may vary.

If your issue is not listed here, find out how to report a repair.

Page last updated: 17 June 2018 21:50

Current outages listing
Block name Outage description Date reported Estimated return to service Status
Sunwell Close 31-39 Loss of hot water service 17/06/2018 17/06/2018 Contractor to attend and investigate.

Return to service 17/06/18 please allow approximately 2 hours from 12:30pm for service to be fully operational.
Wakefield House, Goldsmith Road 1-91 Loss of hot water service. 17/06/2018 TBC Contractor to attend and investigate.
Mortlook Close 1-12, Sunwell Close 23-30 Loss of hot water service. 17/06/2018 17/06/2018 Contractor to attend and investigate.

Return to service 17/06/18 please allow approximately 2 hours from 6:30pm for service to be fully operational.

Haymerle Road 65-83, Unwin Close 1-28 Loss of secondary water service. 17/06/2018 TBC Contractor to attend and investigate.

Quedgeley Court 1-36
Loss of hot water service. 17/06/2018 TBC Contractor to attend and investigate.

Mortlook Close 1-12, Sunwell Close 23-30 Loss of hot water service. 16/06/2018 16/06/2018 Contractor to attend and investigate.

Return to service 16/06/18 please allow approximately 2 hours from 10pm for service to be fully operational.
Quedgeley Court 1-36 Loss of hot water service. 16/06/2018 16/06/2018 Contractor to attend and investigate.

Return to service 16/06/18 please allow approximately 2 hours from 5pm for service to be fully operational.
Soane House, Roland Way 31-35 Loss of cold water service. 16/06/2018 16/06/2018 Contractor to attend and investigate.

Returned to service 16/06/18.
Woods Road 54-88 Loss of hot water service 16/06/2018 16/06/2018 Contractor to attend and investigate.

Return to service 16/06/18 please allow approximately 2 hours from 5pm for service to be fully operational.
Abbeyfield Road 97 & Flats 1-30 Loss of hot water service 16/06/2018 TBC Contractor to attend and investigate.
Grove Lane Hostel, SE5 8SN Loss of hot water service 16/06/2018 16/06/2018 Contractor to attend and investigate.

Return to service 16/06/18, please allow approximately 2 hours from 11pm for service to be fully operational.

Haymerle Road 65-83 (O);Unwin Close No secondary water service 16/06/2018 17/06/2018 Contractor to attend and investigate.

Return to service 17/06/18 please allow approximately 2 hours from 12:30pm for service to be fully operational.
Banks House 1-30 Lift 1142 is out of service 15/06/2018 22/06/2018 Repairs Required
Barset Estate Loss of hot water service 15/06/2018 15/06/2018 Contractors to attend and investigate

Returned to service 15/06/18 please allow approximately 4 hours from 10am for service to be fully operational.
Northcott House Hostel Lift 1999 is out of service 15/06/2018 TBC Parts required
Torrens Court 1-36 Emergency shutdown of primary mains water supply 15/06/2018 18/06/2018 There will be an interruption to your mains drinking water supply from 10am on 18/06/18 for approximately 3 hours for emergency maintenance works
Woods Road 54-88 Loss of hot water service 15/06/2018 15/06/2018 Contractors to attend and investigate

Returned to service 15/06/18 please allow approximately 2hours from 5pm for service to be fully operational
Newington Estate Emergency shutdown of heating and hot water services 15/06/2018 18/06/2018 There will be an interruption to your heating and hot water services from 8am on 18/06/2018 for approximately 10 hours for emergency maintenance works.
Wendover 1-240 &
Aylesbury Learning Centre
Loss of hot water service 15/06/2018 16/06/2018 Return to service 16/06/18, please allow approximately 2 hours from 5:00 am for service to be fully operational.
Lettsom Estate Planned shutdown of heating on demand and hot water service 14/06/2018 28/06/2018 There will be an interruption to your heating and hot water services from 00.01am on 28/06/18 for approximately 24 hours for essential maintenance works
D'Enysford Estate Loss of hot water service 14/06/2018 14/06/2018 Returned to service 14/06/15 please allow approximately 2 hours from 10am for service to be fully operational.
Cossall Estate Loss of heating and hot water service 14/06/2018 14/06/2018 Contractors to attend and investigate

Returned to service 14/06/18 please allow approximately 2 hours from 4pm for service to be fully operational.
41-55 St Johns Estate Planned Electrical Shutdown 14/06/2018 28/06/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 8am on 28/06/18 for approximately 8 hours for essential maintenance works
Didbin Apartments 1-56 Loss of hot water service 14/06/2018 TBC Contractors to attend and investigate.
Wesley Close 25-107 Loss of hot water service 14/06/2018 14/06/2018 Contractors to attend and investigate

Returned to service 14/06/18
Soane House 1-35 Loss of mains water service 14/06/2018 15/06/2018 Contractors to attend and investigate

Awaiting part to be fitted 15/06/18

Returned to service 15/06/18
Barset Road 39-63 Loss of hot water service 14/06/2018 15/06/2018 Contractors to attend and investigate

Returned to service 15/06/15 please allow approximately 2 hours from 7am for service to be fully operational.
Atkinson House 1-29 Loss of hot water service. 13/06/2018 13/06/2018 Contractor to attend and investigate.

Return to service 13/06/18.
Jack Jones House 1-38 Loss of hot water service 13/06/2018 13/06/2018 Contractor to attend and investigate

Returned to service 13/06/18 please allow approximately 2 hours from 4pm for service to be fully operational.
Venice Court 1-30 Loss of heating on demand and hot water service 13/06/2018 13/06/2018 Contractors to attend and investigate

Returned to service 13/06/18 please allow approximately 2 hours from 4pm for service to be fully operational.
Shere House 40-47
Lift 1182 out of service 13/06/2018 15/06/2018 Contractors to attend and investigate

Returned to service 13/06/2018
Walters House 1-68 Lift 4129 is out of service 13/06/2018 15/06/2018 Contractors to attend and investigate

Returned to service 13/06/2018
Staveley Close 25-30 Loss of hot water service 13/06/2018 13/06/2018 Returned to service 13/06/18 please allow approximately 2 hours from 11am for service to be fully operational.
Soane House 1- 35 Loss of water services 13/06/2018 14/06/2018 Contractors to attend and investigate

Returned to service 14/06/18
Sceaux Garden Estate Planned shutdown of heating on demand and hot water service 12/06/2018 26/06/2018 There will be an interruption to your heating and hot water services from 8am on 26/06/18 for approximately 5 hours for essential maintenance works
Marie Curie 1-98 Lift 6029 out of service 12/06/2018 TBC Part required
Hillbeck 1-32 Loss of hot water service. 12/06/2018 13/06/2018 Contractor to attend and investigate.

Return to service 13/06/18.
Campbell Court 23-46 Lift 2044 out of service 12/06/2018 12/06/2018 Contractors to attend and investigate

Returned to service 12/06/2018
Wickway Court 1-118
Shannon Court 1-11
Thames Court16-33, 34-53, 1-15
Quenington Court 1-32
Quedgley Court 1-36
Westonbirt Court 1-30
Danube Court 19-30, 1-18
Indus Court 1-8
Amstel Court 1-6, 7-17
Oak Court 1-10, 11-35
Blackthorne Court 1-8, 9-16, 17-31
Palm Court 1-8, 9-33
Rowan Court 1-4, 5-25
Tuke School
Planned shutdown of heating on demand and hot water services. 11/06/2018 25/06/2018 There will be an interruption to your heating and hot water services from 00.01am on 25/06/18 for approximately 24 hours for essential maintenance works
Missenden 166-313 Heating Test 11/06/2018 15/06/2018 Heating to Missenden 166-313 will be turned on for testing from 06.30am on 15/06/18 for approximately 8 hours. Heating on demand will then resume once test is complete.
Albert Westcott House 1-48 Lift 4004 out of service 11/06/2018 11/06/2018 Contractors to attend and investigate

Returned to service 11/06/2018
St Johns Estate 1-13, 22 & 30 Planned Electrical Shutdown 08/06/2018 14/06/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 8am on 14/06/18 for approximately 8 hours for essential maintenance works
Casby House 1 - 83 Lift 5116 out of service 08/06/2018 15/06/2018 Repairs required
Spenlow House 1-81 Planned shutdown of secondary water service 07/06/2018 20/06/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 20/06/2018 for approximately 4 hours for essential maintenance works
Widecombe House 1-36 Planned shutdown of secondary water service 06/06/2018 20/06/2018 There will be an interruption to your secondary water services affecting toilets, baths/showers and wash hand basins from 9am on 20/06/2018 for approximately 4 hours for essential maintenance works
Havil Street Estate Planned shutdown of heating on demand and hot water service 06/06/2018 20/06/2018 There will be an interruption to your heating and hot water services from 8am on 20/06/18 for approximately 5 hours for essential maintenance works
Cross Court 25-36 Planned shutdown of primary mains water service 06/06/2018 20/06/2018 There will be an interruption to your mains drinking water supply from 9am 20/06/18 for approximately 4 hours for essential maintenance works
Missenden 166-313 Planned shutdown of hot water service 06/06/2018 20/06/2018 There will be an interruption to your hot water service from 9am on 20/06/18 for approximately 9 hours for essential maintenance works
Setchell Estate Planned shutdown of hot water service 05/06/2018 19/06/2018 There will be an interruption to your hot water service from 8am on 19/06/18 for approximately 9 hours for essential maintenance works
Don Phelan Close 128-164 Planned shutdown of hot water service 05/06/2018 19/06/2018 There will be an interruption to your hot water service from 8am 19/06/18 for approximately 5 hours for essential maintenance works
East Surrey Grove 18-38
Cronin Street 39-88
Rowan Court 26-45
Pear Court 1-17
Planned shutdown of hot water service 05/06/2018 19/06/2018 There will be an interruption to your hot water service from 9am 19/06/18 for approximately 4 hours for essential maintenance works
Allport House 1-24 Planned shutdown of Lift 2100. 04/06/2018 18/06/2018 There will be an interruption to the service of lift 2100 Allport House from 8am on 18/06/2018 for approximately 33 hours for essential repair work
Wendover 1-240 Lift 4027 out of service 04/06/2018 TBC Repairs required
Abinger House 9-16 Lift 1157 Out of service 31/05/2018 TBC Repairs required
Witcombe Point 1 - 76 Planned shutdown of lift 3117 31/05/2018 14/06/2018 There will be an interruption to the service of Lift 3117 Witcombe Point from 8am on 14/06/2018 for approximately 6 hours for essential repair work
Marchwood Close 1-62 Planned shutdown of primary mains water supply 30/05/2018 13/06/2018 There will be an interruption to your mains drinking water supply from 8am 13/06/18 for approximately 4 hours for essential maintenance works
Aylesbury Estate Planned shutdown of heating on demand and hot water services 30/05/2018 14/06/2018 There will be an interruption to your heating and hot water services from 6am on 14/06/18 for approximately 14 hours for essential maintenance works
Atkinson House 1-29 Planned electrical shutdown 30/05/2018 13/06/2018 There will be an interruption to your electrical supply affecting internal and communal electrics from 8am on 13/06/18 for approximately 9 hours for essential maintenance works
Communal heating system - Borough wide Communal heating system switch over to summer mode. 22/05/2018 25/05/2018 Please be advised that as outside temperatures have on average been above 17 degrees C during the day and on average above 10 degrees C overnight and are forecast to continue to rise, the decision has been made to switch the District heating system over to summer mode. This will be undertaken borough wide on 25/05/18.

Brookstone Court 1-65 Planned shutdown of lift 2001 04/05/2018 14/06/2018 There will be an interruption to the service of lift 2001 Brookstone Court from 8am on 21/05/18 for approximately 16 days for essential repair work.

Due to unforeseen circumstances the start date has changed to 29/05/2018 and the return to service date has changed to the 14/06/2018. Apologies for any inconvenience caused.
107 Chandler Way 1-9 Lift 6045 out of service 28/07/2017 TBC Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed lift 6045 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months
Calypso Crescent Lift 6043 out of service 19/07/2017 TBC Contractors to attend and investigate.

Update: 03/08/17 Contractors are still investigating.

Update: 17/08/17 Due to extensive works needed, lift 6043 will be out of service until further notice

Update 18/01/2018: We are still working hard to restore the lift, however we expect the lift will be out of service for a further 6 months

Page last updated: 17 June 2018 21:50