Problems paying your rent

Former tenants

If you’re no longer a Southwark tenant but you’re having problems paying the rent you owe from your old address, please contact us.

If you can’t agree to a payment arrangement or if you make an arrangement but then don’t pay, we'll take further action to collect the money you owe us. We’ll first try to recover what you owe with either an Attachment of Earnings Order or deductions from your benefits.

If these recovery methods don't work, we'll ask enforcement agents to collect what you owe us.

We can also ask the court to make a Charging Order and Order for Sale so your home can be sold to pay off what you owe.

Charging Order and Order for Sale

If you own your home, we can apply to the court for a Charging Order and an Order for Sale to force your home to be sold to pay off what you owe. You will be charged substantial legal costs.

Attachment of Earnings

Your employer will take a percentage of your net earnings and send it to us. The tables show these percentages, which are set by the government and aren't negotiable.

If you're paid daily

Net earnings

Deduction rate

Not exceeding £11

0%

Exceeding £11 and up to £20

3%

Exceeding £20 and up to £27

5%

Exceeding £27 and up to £33

7%

Exceeding £33 and up to £52

12%

Exceeding £52 and up to £72

17%

Exceeding £72

17% for the first £72 and 50% for the remainder

If you're paid weekly

Net earnings

Deduction rate

Not exceeding £75

0%

Exceeding £75 and up to £135

3%

Exceeding £135 and up to £185

5%

Exceeding £185 and up to £225

7%

Exceeding £225 and up to £355

12%

Exceeding £355 and up to £505

17%

Exceeding £505

17% for first £505 and 50% for the remainder

If you're paid monthly

Net earnings

Deduction rate

Not exceeding £300

0%

Exceeding £300 and up to £550

3%

Exceeding £550 and up to £740

5%

Exceeding £740 and up to £900

7%

Exceeding £900 and up to £1,420

12%

Exceeding £1,420 and up to £2,020

17%

Exceeding £2,020

17% for first £2,020 and 50% for the remainder

Page last updated: 19 March 2018