Ways to pay major works costs

Some major works costs can be high, so we offer more ways to pay than for other service charges.

You can pay as shown in your lease and make payments quarterly in advance on 1 April, 1 July, 1 October and 1 January, but we also offer these payment methods:

  • you can pay in 12 equal monthly instalments, interest-free.

  • If you're a resident leaseholder, you can also pay in instalments over any period between 12 and 36 months interest free. You'll need to complete an extended interest free agreement form, which is sent with your major works invoice. If you miss a payment, you'll immediately have to pay the whole of the outstanding debt, and interest will be added until the balance is paid. The interest charged will be as stated in your lease (5% above NatWest base rate).

  • if your finances mean that you can't pay your major works charge using any of the above schemes, we may agree to put a voluntary charge on the property. This means that you don’t have to make any payments, but the amount of the charge, plus interest, will be secured on your property and paid when it's sold.

 Contact us   

Service charge loans

You can also apply to us for a service charge loan . This is a mortgage on the property and can be repaid over periods up to 25 years. We’ll charge interest and  an arrangement fee to cover our legal, valuation and administrative costs.

You can also ask your mortgage company or another lender, who may be able to offer you a better deal.

Page last updated: 13 April 2017