Walworth One Stop Shop
The new My Southwark service point at 376 Walworth Road SE17 2NG opened on13th August 2013. Opening hours are Monday to Friday, 9am to 5pm for the following:
Appointments - To make an appointment for Council Tax enquiries or Housing Benefit enquiries please call 020 7525 5565
Self-service - access information about a wide range of council services, access your My Southwark account, Pay for a service
Estate visitors parking permits for the Walworth and Borough & Bankside areas are available from http://www.southwark.gov.uk/info/474/parking_permits
Applications for communal keys and fobs for the Walworth and Borough & Bankside areas can also be submitted at this office.
If you require housing advice, you have the following options:
You can speak directly to your resident officer or income officer by phone: please call 020 7525 5000 if you do not know the direct number.
You can access some services online, including parking permits. Visit http://www.southwark.gov.uk
Customers can also visit the My Southwark service point at 11 Market Place ' The Blue', Southwark Park Road, SE16 3UQ.
You can visit us at Harris Street SE5 7RX, Abbeyfield Office, 153-159 Abbeyfield Road London SE16 2BS or Kingswood Office, 39-41 Seely Drive, London SE21 8QR
You can also visit us on the mobile office see
http://www.southwark.gov.uk/info/100007/housing/2950/housing_services_mobile_office for full details of the mobile office location. We’ve added Morrisons car park on the Walworth Road SE17 1JE as a new location in direct response to the fire at WOSS. The mobile office will be at this location , fortnightly on Mondays, at 9:00am – 4:00pm starting on April 22 2013.
Payment facilities. Please use the council’s automated payment line on 0845 600 0611 or visit http://www.southwark.gov.uk/Payments can also be made at the cash office at 177-179 Walworth Road, SE17 1RW or at Paypoint ‘facilities’
020 7525 5000
9am to 5pm Monday to Friday