Contacting Southwark Council
You can request, pay for and find information on council services through this website. The most popular services can be quickly reached through the website homepage, or you can use the quick links on this page. If a service isn't available online, contact details will be available in that service's information pages.
If you’re visiting our Tooley Street head office for a meeting, please see travel and transport information.
Sign up to MySouthwark to create your personalised account for accessing a whole range of council services. From paying for for your council tax and rent online to see your library account and complete and save your e-forms.
Information on council tax in Southwark, including how to apply for discounts and exemptions. You will also have the opportunity to pay your council tax online and apply for council tax discount.
Advice and Benefits
Find information and advice on benefits and council tax reduction. You can also let us know if your circumstances have changed or apply for housing benefits.
Housing and Community Services
Apply for council housing and find information on residents involvement initiatives. You can also complete a self assessment and join the Housing register.
Council tenants and leaseholders can find information on our repairs service. You can also see any outages in your block and report your repairs online.
The council’s environmental services include recycling and bulky waste collection, pest control and street cleaning.
Leisure and Culture
Find opening times for libraries and leisure centres, information on adult learning courses, and details of our museums and parks. You can also see your library account reserve your favourite books online.
Social Services for adults
Find information about the help and support options available to help you live independently and safely. You can also view details of Southwark’s vision of social care, the programmes running and how to get in touch with the Adult Social Care team.
Social Services for children
Details of services available to children and families, including adoption and fostering, children with disabilities, family activities, youth clubs and what to do if you suspect a child is a victim of abuse.
Find information on school admissions, adult learning, and other courses available to you. You can also apply for a Southwark scholarship.
Complaints, Compliments and Comments
Leave a comment, complaint or compliment on a service you’ve received. You can also find information on our complaints process.
Find out if you need a planning permission, apply for planning permission online or browse planning applications made in your area.
Southwark’s portal for business includes details of where you can find business support and advice, information on business rate and market and street trading. You can also find out about commercial properties to let from Southwark Council.
Transport, streets and parking
Find information on street and estate parking, highway improvements, public transport and many other services.
TexBox: textphone and minicom
If you have a hearing impairment or use a textphone or minicom you can contact us using the number below
020 7525 3559
Still can’t find what you’re looking for?
If you can't see the service you're looking for in the list above, please visit our A-Z of services.