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Contacting Southwark Council

You can request, pay for and find information on council services through this website.  The most popular services can be quickly reached through the website homepage, or you can use the quick links on this page. If a service isn't available online, contact details will be available in that service's information pages.

Alternatively, you can find a comprehensive list of services in our A-Z directory, view content by department in our sitemap or you can search our site.

If you’re visiting our Tooley Street head office for a meeting, please see travel and transport information

MySouthwark 

Sign up to MySouthwark to create your personalised account for accessing a whole range of council services. From paying for for your council tax and rent online to see your library account and complete and save your e-forms. 

Council Tax

Information on council tax in Southwark, including how to apply for discounts and exemptions. You will also have the opportunity to pay your council tax online and apply for council tax discount.

Advice and Benefits 

Find information and advice on benefits and council tax reduction. You can also let us know if your circumstances have changed or apply for housing benefits.

Housing and Community Services

Apply for council housing and find information on residents involvement initiatives. You can also complete a self assessment and join the Housing register. 

Housing Repairs

Council tenants and leaseholders can find information on our repairs service. You can also see any outages in your block and report your repairs online.

Environmental Services

The council’s environmental services include recycling and bulky waste collection, pest control and street cleaning.

Leisure and Culture

Find opening times for libraries and leisure centres, information on adult learning courses, and details of our museums and parks. You can also see your library account reserve your favourite books online. 

Social Services for adults

Find information about the help and support options available to help you live independently and safely. You can also view details of Southwark’s vision of social care, the programmes running and how to get in touch with the Adult Social Care team. 

Social Services for children

Details of services available to children and families, including adoption and fostering, children with disabilities, family activities, youth clubs and what to do if you suspect a child is a victim of abuse. 

Education

Find information on school admissions, adult learning, and other courses available to you. You can also apply for a Southwark scholarship.

Complaints, Compliments and Comments

Leave a comment, complaint or compliment on a service you’ve received. You can also find information on our complaints process.

Planning permission

Find out if you need a planning permission, apply for planning permission online or browse planning applications made in your area.

Business

Southwark’s portal for business includes details of where you can find business support and advice, information on business rate and market and street trading. You can also find out about commercial properties to let from Southwark Council.

Transport, streets and parking

Find information on street and estate parking, highway improvements, public transport and many other services. 

TexBox: textphone and minicom

If you have a hearing impairment or use a textphone or minicom you can contact us using the number below
020 7525 3559

Still can’t find what you’re looking for?

If you can't see the service you're looking for in the list above, please visit our A-Z of services

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Contact us

Southwark Council
PO BOX 64529
London SE1P 5LX

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