Housing repairs
Service outline
When you become our tenant you enter into a contract with us. As part of that contract, you agree to look after your home and we agree to carry out certain repairs.
In general, those repairs are to keep the structure and outside of your home in good repair and to maintain installations for water, electricity, gas and drainage inside your home.
For all repair emergencies, call the 24-hour freephone number 0800 952 4444.
If you are reporting a repair that is not an emergency you can also 
report a repair online. As well as your name and address details you will also need your rent or service charge account number.
Further Information
- Annual gas safety check
- Estate services
- Giving your tenancy to others
- Joint tenancies
- Lodgers and subletting
- Moving from your council property
- Rights and responsibilities
- Safety restrictions and requirements
- Secure and introductory tenancies
- Setting standards for Southwark housing
- Southwark’s tenancy conditions
- Tenancy fraud
- TV digital switchover
- What is Southwark arbitration?
- Antisocial behaviour
- Housing services mobile office
- Housing services offices
- Service Standards Consultation
- Joint security initiative
