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Translation and interpreting service
The council is committed to providing a free translation and interpreting service to those residents who need it to access essential council services and who cannot get help from family and friends.
The service has access to experienced interpreters and translators in over 70 languages, covering all communication needs including sign language, face to face and telephone interpreting, and the provision of important information in large print, audio and Braille.
Accessing the service
If you have a genuine need for using the service, please speak to your council officer, who will decide if an interpreter is required, and then arrange a suitable appointment time to meet with both the client and interpreter present.
A telephone interpreting service is also available, at short notice, in our Peckham One Stop Shop, My Southwark Service Points or other council offices. The service will be arranged by the council officer and an interpreter can normally be available within minutes subject to availability.