Our ServicesWhat do we do?
We manage and maintain all street lights and illuminated furniture on public highways and in the parks and green spaces. Together we have
- Over 16,000 lamp posts
- Over 1000 flashing beacons
- Over 3000 bollards
- Almost 4000 illuminated sign posts
What can I expect from the service?
You can expect that
- All the street lights, park lights and illuminated furniture are maintained as necessary
- The lights, parks lights and furniture are cleaned on a regular basis
- Faults that are reported are attended to in less than three days
- Emergency faults are reported in less than one hour
- Regular electrical inspections are carried out on all the lamp posts
- Regular electrical inspections are carried out on all other illuminated furniture
What can I expect from staff?
You can expect that they will
- Handle any requests promptly
- Provide an efficient and effective service
- Be helpful, flexible and courteous regardless of ethnicity, disability or gender
- Respect and encourage any feedback, views or comments you may have about the service or us
- Fully protect your privacy and treat any enquiry about you as confidential
Frequently asked questions
We have compiled a list of the most  frequently asked questions (55.5kb)you may have.
Further street lighting information
Here you can read our street lighting energy statement(20.5kb)
Find out more about our street lighting electricity network provider
Feedback to the team
Street and Metalwork Service (SMS)
If you have any comments you would like to make about this service, or if you need further information, please call
020 7525 4698 or email street.lighting@southwark.gov.uk
Contact us
Street lighting
Tel: 020 7525 2000 (24 hours)
Fax: 020 7525 1144
environment@southwark.gov.uk
Copeland Road Depot
Blackpool Road
Peckham
London
SE15 3SN
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