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Road and Pavement Maintenance

Highways teams keeping roads and bollards in orderWe repair and maintain 340 kilometres of public roads and footpaths and over 60 grass verges in Southwark.

Reporting a problem with a road or pavement

If you see

  • A pavement that needs repairing
  • Yellow lines that are worn away
  • Bushes blocking pavements
  • Or grass verges that need cutting

Please report it to us.

To make a report, plead fill in our online The following link opens in a new windowRoad Repair Reporting Form, call us on 020 7525 2000 or email environment@southwark.gov.uk.

Before you contact us, please note exactly where the problem is. For example, if you see faulty paving on a residential street, let us know the house number nearest to the problem area.

What action will the council take?

We take your reports seriously and will act quickly to make sure the public are not put at risk.

Any dangerous faults will be either repaired or made safe within 24 hours of us receiving your report.

Where a report is made but there is no danger to the public, we will investigate within five working days and reply to you within ten working days.

Private estates or roads

The council is not responsible for the maintenance of private roads, or roads on private housing estates.

Dropped kerbs for vehicle access

To construct a dropped kerb you need to get permission from the council. We provide a quotation and construction service if you need to drop the kerb outside your property to make a driveway. 

To find out more, please call us on 020 7525 2000 or email environment@southwark.gov.uk

Maintenance

Road and pavement surfaces

Each year we carry out a survey of the condition of all Southwark's principal roads.

This gives us the information we need to draw up our annual structural maintenance programme. Red routes within Southwark are not included and are maintained by The following link opens in a new windowTransport for London.

Road markings and lines

The highways team will repaint yellow and white lines on the roads that have been worn away or resurfaced.

Click here for further information about rules regarding lines and road markings within Southwark's Controlled Parking Zones

View a complete list of The following link opens in a new windowroad markings and their meanings on the Highway Code website.

All lines on the highway must be authorised. Special lines are only allowed with prior approval of the Department for Transport.

Grass verges

We are responsible for making sure that all the grass verges within Southwark are regularly cut.

Please report any problems with verges to us by using our The following link opens in a new windowonline Road Repair Reporting Form or by contacting us on 020 7525 2000 or at environment@southwark.gov.uk.

Contact us

Street scene infrastructure group
Tel: 020 7525 2000 24 hours
Fax: 020 7525 3077
environment@southwark.gov.uk
151 Walworth Road
London
SE17 1RY





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