Residential Care
A residential care home provides accommodation, meals and personal care for older people, people with disabilities, or people who are unable to manage at home for whatever reason.
The level of care varies from home to home, but the government defines it as the kind of care you would receive from a competent and caring relative. This includes
- help with eating
- washing, bathing
- dressing and toilet needs
- caring for you if you become ill
However, residential care does not include nursing care. The decision to recommend a residential or nursing home will only be made after a full assessment.
If nursing home care is recommended then the local health authority also has to agree to this. You can also consider homes in other local authority areas if your needs will be better met there.
Choosing the right residential care home
When choosing a home, it is important to make sure that you choose one that will be right for you both now and in the future.
You can get advice and information to help you make this important decision from
- Your social worker or care manager - see contact details in left hand menu
- A district nurse
- A health visitor
- Your family doctor
 Find out the location of your nearest GP
Checking standards in residential care
The Commission for Social Care Inspection (CSCI) is the official watchdog for adult social care in England.
It inspects and reports on adult social care services to help improve quality for people who use services. If you or someone you know is looking for care, visit the Commission's award-winning website where you can :
- search the comprehensive directory of care homes and other services, like home care, to find your local services
- download free, independent reports on the quality of every registered care service to help you make an informed choice
- get straightforward advice and useful checklists on how to choose a good care home or care service
Also:
- information is available in many accessible formats
- the pages are easy to read for people with a learning disability
- there are nine languages including Polish and Chinese
- the pages are accessible web pages approved by the RNIB.
Commission for Social Care Inspection
Tel: 0845 015 0120
enquiries@csci.gsi.gov.uk
www.csci.gov.uk
33 Greycoat Street
London
SW1P 2QF
How do I find out about residential care homes in Southwark?
Please contact one of our social work offices for an assessment of your needs. A social worker will be able to help and advise you on your eligibility.
Paying towards the cost of care home accommodation
People who are to receive a residential service, in either a residential care home or a care home with nursing, are financially assessed to determine how much they must pay towards the cost of providing the service.
To enable the charge to be calculated, details are gathered on a financial form. This form can be obtained from your Social Worker or by phoning 0800 358 0228, or alternatively, you can download this below:
The finance staff of Southwark Health and Social Care Department follow government guidelines when calculating these charges. The Department of Health publishes the ‘Charging for Residential Accommodation Guide’ or CRAG as it is known.
Southwark Health and Social Care have a freephone telephone listed below where staff can help with any finance queries you may have.
Contact us
Southwark Health and Social Care
Tel: 0800 358 0228
Mabel Goldwin House
49 Grange Walk
London
SE1 3DY
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