Emergency Social Work Team - Out of HoursWe know that not all unexpected major problems happen during normal office hours or can wait until the next day. We provides an out of hours team that is there to help with these emergencies.
To contact the out of hours team phone 020 7525 5000
Who will answer the phone?
An operator will answer the phone and take details of the problem and your contact details. They will then pass this information over to the duty social worker.
The duty social worker will contact you and give you advice and guidance over the phone on how to deal with the problem, or they will either
- Recommend that you contact another more appropriate agency
- Refer the matter on to another social services team the next working day
- Visit you or the person with the problem
Opening hours
- Weekday nights, 5pm to 9am
- Weekends, 24 hours
- Bank Holidays, 24 hours
Who is part of the out of hours team?
The team is made up of experienced and qualified social workers.
What sort of problems can the out of hours team deal with?
- Difficulties with children and young people
- Child protection issues
- Older people who are at risk or who need immediate help
- Concerns about a person with a physical or a sensory disability
- Support in coping with someone who has severe learning difficulties or mental health problems
- Mental Health Act assessments
- Act as an appropriate adult for juveniles and vulnerable adults
- Homelessness
If you need an emergency doctor rather than a social worker contact
South East London doctors on call (SELDOC)
Tel: 020 8693 9066
Contact
Out of hours social worker
Tel: 020 7525 5000
Southwark Health and Social Care
Mabel Goldwin House
London
SE1 3DY |
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