Frequently Asked QuestionsIs it free to join the library?
Yes.
Can I join even if I don’t live in Southwark?
Yes.
What identification do I need to join?
If you are 18 or over, you just need to show us one form of identity, ID, with your current address. If you are under 18, a parent or carer will need to sign the form as your guarantor.
You may print and fill out a  library joining form (144 kb) online or pick up one at your local library. There is a charge of 50p for replacing a lost library card.
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Is it free to borrow things?
All books are free to borrow. There are small charges for the hire of CDs, videos, DVDs, games software and talking books. See our charges for full details.
How many items can I borrow?
A maximum of 13 items. Within the 13 items you can borrow up to nine books, CDs, and talking books and up to four DVDs, videos and games software.
When do I need to bring my borrowed items back?
Anything you borrow will be date stamped. Bring them back on or before that date and you won't pay any fines. If you can’t make it in, call us or go online and we may be able to extend the loan period.
Books and talking books have a loan period of three weeks. CDs, DVDs, videos and games software have a loan period of one week.
How many times can I renew?
You can renew things twice: in person, by phone or online, as long as someone else hasn't reserved it. If they have you'll need to return it by the date stamped.
Can I return things to other libraries?
You can return all of your books, CDs, videos, DVDs and talking books to any of Southwark’s libraries. Please return games software to the library you borrowed it from.
How can I find what I want?
Talk to our staff or check stock using our catalogue in a library or online.
All our libraries offer free access to xreferplus, the world's largest online reference service, offering access to 167 reference books from 36 of the world's leading publishers.
For complex research enquiries we recommend visiting Newington Library. We do not offer a specific research service.
Is it free to use the internet?
Yes, and it's free to use our computers for word processing but there is a charge for printouts. Book in advance at your local library or book online.
What can I expect when I visit the library?
You can expect knowledgeable and helpful staff and a friendly atmosphere. If you are ever dissatisfied with the service you receive, we promise a swift response with our customer talkback system.
What do you do with your old books?
Most libraries have a small book sale section. This is where library material that is worn or no longer popular is available to buy at discount prices. Older items that we consider may still be of occasional use are transferred to Peckham store. All Peckham store items are on the library catalogue and can be reserved in the usual way.
Contact us
To find out more about Southwark Libraries please contact us.
Southwark Libraries
Tel: 020 7525 2000
Fax: 020 7525 1568
southwark.libraries@southwark.gov.uk
Environment and Leisure
15 Spa Road
London
SE16 3QW |