Performance IndicatorsThe supporting people team monitors contracts with providers of our services in order to measure quality, value for money, outcomes and performance. Performance is measured using a standard set of performance indicators (PIs). These will be detailed in the provider's service level agreement (SLA) or in their contract with the supporting people team.
Reporting against PIs
All Supporting People services report against our performance indicators on a quarterly basis. An Excel workbook produced by the Department for Communities and Local Government (DCLG) is used to report on PIs. This is available to be  downloaded on the spkweb.
Dates when the reports are to be submitted to the supporting people team are shown below.
| Quarter |
Reporting period |
Date report due the supporting people team |
| 1 |
April 2 2007 – July 1 2007 |
July 16 2007 |
| 2 |
July 2 2007 – September 30 2007 |
October 15 2007 |
| 3 |
October 1 2007 – January 6 2008 |
January 21 2008 |
| 4 |
January 7 2008 – April 6 2008 |
April 21 2008 |
Contact us
For further information about the performance framework in Southwark, please contact
Tracey Warner
Contract and commissioning officer
Supporting people team
Tel: 020 7525 2944
Fax: 020 7525 0573
tracey.warner@southwark.gov.uk
Municipal Building
9 Larcom Street
London
SE17 1RX
Office hours: Monday to Friday, 9am to 5pm |
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