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Maintenance Team

Our promise

To provide advice and assistance to residents, helping them maintain and protect their property from falling into disrepair.

We will

  • Once we have received your request, make an appointment to survey your home within ten working days
  • Send you a 'maintenance advice pack' within ten working days of receipt of your entitlement to benefits or payment
  • Send you a maintenance report within 15 working days of completion of survey
  • If necessary, refer you to other agencies if a detailed investigation is requested in your maintenance report




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