Vandalism and Neglect

We are not responsible for repairs caused as a result of damage or neglect by you, your family, your visitors or your pets, including any accidental damage or any alterations you may have made. In some circumstances, if you damage our property we will consider that you have broken your tenancy agreement. If we have to carry out any repairs caused by you, we will charge you for the full cost of the work including our administrative costs.

If you cause serious damage to our property, you risk losing your home.

If damage has been caused to your home by criminal action you must report this to the police so that they can investigate the matter. The police will give you a crime number, which you must give us so that we can report any repairs that are needed.