Reporting Changes If any of the details you have given us change or new situations arise, you must tell us straight away. As the claimant you are responsible for providing us with the correct information for anyone within your household.
Your claim will not always be amended from the date of the change. It will depend on when we are advised and whether the change is advantageous to you, e.g. whether you will receive more benefit following the change.
If you receive too much benefit then you will be asked to repay this.
Advise us of such changes
- If you move
- If anyone moves in or out of your home, including children
- Any of your children leave school
- You have a child
- You or anyone living with you becomes a student or takes part in a youth training scheme
- Your income changes. See more on calculating housing benefit and calculating council tax benefit
- The income of anyone living with you changes
- You or anyone living with you starts work or changes jobs
- The welfare benefits received by you or anyone living with you change
- Your capital, savings or investments change. See more on calculating housing benefit and calculating council tax benefit
- You or anyone living with you go into hospital/nursing home, go into prison or on remand
- Your rent changes. See more on calculating housing benefit and calculating council tax benefit
- You or anyone living with you are going away for a significant period of time
- You receive a decision from the Home Office regarding your immigration status
- You receive any additional monies or payment
You must advise us in writing and provide any relevant proof. See here for more information on proof.
Advising the benefit section
You can report a change of circumstances in one of the following ways. You should not rely on someone else to inform us.
Bermondsey One Stop Shop
Spa Road
Bermondsey
SE16 QP
Peckham One Stop Shop
Ground Floor
Peckham Library
122 Peckham Hill Street
Peckham
London
SE15 5JR
Walworth One Stop Shop
151 Walworth Road
London
SE17 1RY
Dulwich area housing office
41-43 East Dulwich Road
Dulwich
SE22 9BY
Contact us
By telephone
Housing and council tax benefit
020 7525 1880
Council tax
020 7525 1850
By post
Council Tax Section
London Borough Of Southwark
P.O. Box 782
Bromley
BR1 3YE
Please indicate which department your query is for.
In person
Bermondsey One Stop Shop
Spa Road
Bermondsey
SE16 3QN
Peckham One Stop Shop
Ground Floor
Peckham Library
122 Peckham Hill Street
SE15 5JR
Walworth One Stop Shop
151 Walworth Road
London
SE17 1RY
Dulwich Area Housing Office
41-43 East Dulwich Road
Dulwich
SE22 9BY
All one stop shops are open from Monday to Friday, 9am to 5pm. In addition, Peckham one stop shop is open on Saturday, 9am to 1pm.
By email
Housing/council tax benefit: souhousingbenefitsuk@liberata.com
Council tax: soucounciltaxuk@Liberata.com |