Refunds

If you believe you have overpaid your Council Tax we can refund the amount to you. Please contact a member of staff who will be happy to check your account, advise you of the position and arrange any refund (if necessary).

If you are entitled to a refund, you may need to complete a refund application form. Please click here to download a refund application form (PDF 55kb).

Contact us

By telephone

020 7525 1880 - housing and council tax benefit
020 7525 1850 - council tax

By post

Council Tax Section
London Borough Of Southwark
P.O. Box 782
Bromley
BR1 3YE

Please indicate which department your query is for.

In person

Bermondsey One Stop Shop
Spa Road
Bermondsey
SE16 3QN

Peckham One Stop Shop
Ground Floor
Peckham Library
122 Peckham Hill Street
SE15 5JR

Walworth One Stop Shop
151 Walworth Road
London
SE17 1RY

Dulwich Area Housing Office
41-43 East Dulwich Road
Dulwich
SE22 9BY

All one stop shops are open from Monday to Friday, 9am to 5pm. In addition, Peckham one stop shop is open on Saturday, 9am to 1pm.

By email

Housing/council tax benefit: souhousingbenefitsuk@liberata.com
Council tax: soucounciltaxuk@liberata.com