No More Reminders Campaign

'No more reminders' is a major initiative aimed at increasing the amount of council tax collected for both the current year and any arrears. This is important because council tax is vital to financing local services for residents.

It is essential that council tax payers

• Make payments on time
• Contact us immediately if they have arrears, in order to make an arrangement
• Consider making a claim for council tax benefit or second adult rebate
• Claim any relevant discounts and exemptions

If you are unable to make payments by the due date, it is essential that you contact the council tax department as soon as possible.

Once contact is made and the situation discussed we can then make an arrangement for the repayment of the outstanding debts. However, if this is not done or the arrangement is not adhered to then we will need to take further steps to recover the money.

This could include one of more of the following steps and is also likely to incur additional costs

• Passing the debt to bailiffs
• Contacting the customer's employer to request that the money is deducted from your salary
• Applying for bankruptcy
• Applying for a charging order (on your property)

Payments can be made in the following ways

• By direct debit - please telephone 020 7525 1850, you will need you bank account and sort code
• By credit or debit card - please telephone 0845 6000 611 or access the Southwark website
• By swipe card at the Post Office, Payzone or Pay Points

Contact us

By telephone

020 7525 1880 - housing and council tax benefit
020 7525 1850 - council tax

By post

Council Tax Section
London Borough Of Southwark
P.O. Box 782
Bromley
BR1 3YE

Please indicate which department your query is for.

In person

Bermondsey One Stop Shop
Spa Road
Bermondsey
SE16 3QN

Peckham One Stop Shop
Ground Floor
Peckham Library
122 Peckham Hill Street
SE15 5JR

Walworth One Stop Shop
151 Walworth Road
London
SE17 1RY

Dulwich Area Housing Office
41-43 East Dulwich Road
Dulwich
SE22 9BY

All one stop shops are open from Monday to Friday, 9am to 5pm. In addition, Peckham One Stop Shop is open on Saturday, 9am to 1pm

By email

Housing/council tax benefit: Soucounciltaxuk@Liberata.com
Council tax: Soucounciltaxuk@Liberata.com